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Vielen Dank für Ihr ehrliches Feedback, liebe Verena. 😔

Es tut uns außerordentlich leid zu hören, dass der Indoor & Outdoor Reversible Rug Whitby nach nur 4 Monaten bereits Fäden zieht und nicht die Strapazierfähigkeit zeigt, die Sie zu Recht von einem Indoor/Outdoor-Teppich erwarten. Das ist völlig inakzeptabel, besonders bei normaler Nutzung.

Wir verstehen Ihre Enttäuschung absolut - ein Teppich sollte definitiv länger als 4 Monate halten, ohne solche Qualitätsmängel zu zeigen. Ihre Erfahrung entspricht nicht dem Standard, den wir unseren Kunden bieten möchten, und schon gar nicht bei einem Produkt, das als outdoor-geeignet beworben wird.

Wir übernehmen die volle Verantwortung für diese mangelhafte Qualität. Ihr Feedback ist sehr wertvoll und hilft uns dabei, unsere Qualitätskontrollen zu überdenken und sicherzustellen, dass unsere Teppiche die beworbene Strapazierfähigkeit auch tatsächlich erfüllen.

Bitte wenden Sie sich an unseren Kundenservice - wir müssen eine angemessene Lösung für Sie finden, da der Teppich eindeutig nicht die versprochene Qualität aufweist.

","2026-05-18T06:15:28.323Z",{"_8754":8547,"_8755":652},"50674321654026",{"_8721":8722,"_8723":8793,"_8725":8764,"_8727":8765,"_8729":8557,"_8730":8555,"_8731":8555,"_8732":6999,"_8734":8735,"_6580":8794,"_8741":8769,"_8743":8809,"_8745":8771,"_8747":8772,"_8749":8810,"_8751":8501,"_8786":8811,"_8752":8814,"_8756":40,"_8757":8758,"_78":8556,"_8759":6999,"_8760":8815},"f2ec86e0-2f3a-4a38-bf69-c493aa306ab7",[8795],{"_8796":8797,"_8798":8799,"_8800":8801,"_6590":8802,"_8803":8804,"_8805":8806,"_8807":8808,"_595":80},"fullSizeUrl","https://media-dynamic.okendo.io/images/c51f7b65-fcc9-486f-b563-ae634abbdd20/20e89c80-815e-4f21-9d88-b00612840b52.jpg?d=3200x3200","largeUrl","https://media-dynamic.okendo.io/images/c51f7b65-fcc9-486f-b563-ae634abbdd20/20e89c80-815e-4f21-9d88-b00612840b52.jpg?d=1600x1600","thumbnailUrl","https://media-dynamic.okendo.io/images/c51f7b65-fcc9-486f-b563-ae634abbdd20/20e89c80-815e-4f21-9d88-b00612840b52.jpg?d=120x120&crop=center","A cozy balcony seating area with white outdoor furniture including a chair with cushions, a two-tier round side table with a potted plant, and a gray textured rug on wooden decking","dynamicKey","c51f7b65-fcc9-486f-b563-ae634abbdd20/20e89c80-815e-4f21-9d88-b00612840b52","largePortraitThumbnailUrl","https://media-dynamic.okendo.io/images/c51f7b65-fcc9-486f-b563-ae634abbdd20/20e89c80-815e-4f21-9d88-b00612840b52.jpg?d=540x720","streamId","20e89c80-815e-4f21-9d88-b00612840b52","https://cdn.shopify.com/s/files/1/0613/3107/9307/files/DEQ24WES52529-218100_fbfb3e3b45d20a0913d6551b0dbb17b4_dtl_1_x280.jpg?v=1737982158","W 120 x L 180 cm (size S)",{"_8729":8812,"_8730":8813,"_78":49},"

Vielen Dank für Ihr Feedback, Diana.

Es freut uns sehr, dass Ihnen das Design des Indoor & Outdoor Reversible Rug Whitby gefällt und Sie ihn als angenehm zu begehen und pflegeleicht empfinden! 😊

Gleichzeitig tut es uns sehr leid, dass die tatsächlichen Maße von den angegebenen 120 x 180 cm abweichen. 😔 Wir verstehen, dass dies sehr ärgerlich ist, besonders wenn Sie den Teppich für einen bestimmten Platz geplant hatten. Auch das leichte Wellen sollte natürlich nicht auftreten.

Wir nehmen Ihr Feedback zu den Maßabweichungen und der Wellenbildung sehr ernst und geben es an die entsprechende Stelle weiter, um diese Qualitätsprobleme zu überprüfen und zu verbessern.

Vielen Dank, dass Sie Ihre Erfahrung mit uns geteilt haben – Ihr Hinweis hilft uns, unsere Produktqualität zu verbessern und ist auch für andere Kunden sehr wertvoll.

","2026-03-26T09:12:51.904Z",{"_8754":8554,"_8755":652},"50674320867594",{"_8721":8722,"_8723":8817,"_8725":8818,"_8727":8819,"_8729":8564,"_8730":8562,"_8731":8562,"_8732":6999,"_8733":40,"_8734":8735,"_8736":8820,"_8741":8825,"_8743":8826,"_8745":8827,"_8747":8828,"_8749":8829,"_8751":8248,"_8786":8830,"_8752":8833,"_8756":40,"_8757":8758,"_78":8563,"_8759":6999,"_8760":8834},"5980dfb1-c7fe-4a33-9851-49ba66f39bff","c51f7b65-fcc9-486f-b563-ae634abbdd20:shopify-9915402977546","shopify-9915402977546",{"_8729":8821,"_8734":8171,"_8786":8822,"_78":8824},"La imagen de la alfombra parece ser más gruesa y firme que en la realidad. Esta muy arrugada y no recupera la forma después de una semana instalada. La calidad no se corresponde con el coste. ",{"_8729":8823},"

Gracias por compartir tu experiencia. 😔

Lamentamos que la alfombra no cumpla con tus expectativas y que las arrugas no se hayan eliminado tras una semana. Entendemos también tu preocupación sobre la relación calidad-precio, especialmente si la apariencia y firmeza del producto no coinciden con las imágenes.

Tu comentario es muy valioso para que podamos mejorar la descripción y calidad de nuestros productos, y así ayudar a futuros clientes a tener expectativas más realistas.

","Arrugada. Mala relación calidad/precio","round-reversible-indoor-outdoor-rug-whitby-en-24wes59679","https://cdn.shopify.com/s/files/1/0613/3107/9307/files/DEQ24WES59679-218118_91046900c87cb57a2928b06e8730b067_dtl_1_x280.jpg?v=1737982129","Round Reversible Indoor & Outdoor Rug Whitby","//store.westwing.com/products/round-reversible-indoor-outdoor-rug-whitby-en-24wes59679","Ø 150 cm (size M)",{"_8729":8831,"_8730":8832,"_78":49},"

Danke, dass Sie Ihre Erfahrung geteilt haben.

😔\n

Wir bedauern, dass der Teppich nicht Ihren Erwartungen entspricht und dass die Falten nach einer Woche nicht beseitigt wurden. Wir verstehen auch Ihre Bedenken bezüglich des Preis-Leistungs-Verhältnisses, vor allem, wenn das Aussehen und die Festigkeit des Produkts nicht mit den Bildern übereinstimmen

.\n

Ihr Feedback ist sehr wertvoll, damit wir die Beschreibung und Qualität unserer Produkte verbessern und so zukünftigen Kunden helfen können, realistischere Erwartungen zu haben.

","2026-02-24T08:56:17.648Z",{"_8754":8561,"_8755":652},"50674316083466",{"_8721":8722,"_8723":8836,"_8725":8837,"_8727":8838,"_8729":8571,"_8730":8569,"_8731":8569,"_8732":6999,"_8733":652,"_8734":8735,"_8736":8839,"_8741":8842,"_8743":8843,"_8745":8746,"_8747":8844,"_8749":8845,"_8751":8528,"_8752":8846,"_8756":40,"_8757":8758,"_78":8570,"_8759":6999,"_8760":8847},"d8107c84-4f3d-4dee-b1b1-f5d1234d8a96","c51f7b65-fcc9-486f-b563-ae634abbdd20:shopify-9915403043082","shopify-9915403043082",{"_8729":8840,"_8734":8197,"_78":8841},"Corrispondente alle immagini, elegante e di buona fattura ","Elegante","indoor-outdoor-runner-whitby-en-24wes85040","https://cdn.shopify.com/s/files/1/0613/3107/9307/files/DEQ24WES85040-218106_34f868be2ab7ccf5aa208867278a4628_dtl_1_x280.jpg?v=1737982130","//store.westwing.com/products/indoor-outdoor-runner-whitby-en-24wes85040","W 80 x L 300 cm",{"_8754":8568,"_8755":652},"50674316280074",{"_8721":8722,"_8723":8849,"_8725":8850,"_8727":8851,"_8729":8578,"_8730":8576,"_8731":8576,"_8732":6999,"_8733":40,"_8734":8735,"_8736":8852,"_8741":8857,"_8743":8858,"_8745":8746,"_8747":8859,"_8749":8750,"_8751":8250,"_8786":8860,"_8752":8863,"_8756":40,"_8757":8758,"_78":8577,"_8759":6999,"_8760":8864},"fb07328f-af8c-43d5-a37b-65ca350b3a09","c51f7b65-fcc9-486f-b563-ae634abbdd20:shopify-9915401830666","shopify-9915401830666",{"_8729":8853,"_8734":8171,"_8786":8854,"_78":8856},"La esperaba de mejor calidad . ",{"_8729":8855},"

Gracias por tu comentario, María. 😔

Lamentamos que la calidad de la Indoor & Outdoor Reversible Runner Whitby no haya cumplido con tus expectativas. Entendemos lo decepcionante que puede ser cuando un producto no está a la altura de lo que esperabas.

Tu feedback es muy valioso para nosotros y nos ayuda a revisar la calidad de nuestros productos. Te invitamos a contactar nuestro servicio al cliente, donde podremos ayudarte con un cambio o devolución si lo deseas.

Agradecemos sinceramente que nos hayas hecho saber tu experiencia.

","Alfombra pasillo","indoor-outdoor-runner-whitby-en-24wes17663","https://cdn.shopify.com/s/files/1/0613/3107/9307/files/DEQ24WES17663-218082_6c4b2624aba0d6c7bc84fd0853427c14_dtl_1_x280.jpg?v=1737982123","//store.westwing.com/products/indoor-outdoor-runner-whitby-en-24wes17663",{"_8729":8861,"_8730":8862,"_78":49},"

Danke für Ihren Kommentar, María.

😔\n

Wir bedauern, dass die Qualität des Indoor & Outdoor Reversible Runner Whitby nicht Ihren Erwartungen entsprach. Wir verstehen, wie enttäuschend es sein kann, wenn ein Produkt nicht Ihren Erwartungen entspricht

.\n

Ihr Feedback ist für uns sehr wertvoll und hilft uns, die Qualität unserer Produkte zu überprüfen. Wir laden Sie ein, unseren Kundenservice zu kontaktieren, wo wir Ihnen bei einem Umtausch oder einer Rückgabe helfen können, wenn Sie dies wünschen

.\n

Wir freuen uns aufrichtig, dass Sie uns über Ihre Erfahrung informieren.

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WhitbyIn- & Outdoor-Wendeteppich